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SSE Reward - Privacy Policy

Great Britain

We are committed to ensuring your privacy is protected. This privacy policy explains how we use the information we collect about you. For the purposes of the Data Protection Act 1998, the Data Controller is SSE Energy Supply Limited (03757502) having its registered address at 55 Vastern Road, Reading, RG1 8BU.

1. The information we collect and how we use it

  • In order for us to provide to you and for you to use some of the services available on this website (referred to in this policy as the “Services”), we need to know some of your personal information.
  • We need this information so we can provide you with the Services and communicate with you on any matter relating to the conduct and/or provision of the Services in general and we may pass your details to a third party so you can receive the Services.
  • We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
  • Unless you have asked us not to, we may contact you in writing, by phone and (where you have agreed) via digital media with information on other products and services that we and other companies within the SSE group offer. This may occasionally include details of offers available from our carefully selected partners.
  • You may opt out at any time from receiving marketing messages by clicking the 'unsubscribe' link in any email we send or completing the attached form https://ssereward.com/contact - providing your account number and requesting to be removed from emails

2. Use of cookies and other information gathering technologies

We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit our website. For more information see our cookie page.

3. How we protect your information

  • We endeavour to take all reasonable steps to protect your personal data, including the use of 128-bit encryption technology.
  • We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

4. Sale of business

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business.

5. Updating your details

If any of the information you have given us changes, for example if you change your name, email address or other details just sign in and update your details under the MY ACCOUNT section.

6. Changes

If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of the website.

7. Access to information

You have the right under the Data Protection Act 1998 to access the information we hold on you. You may submit a request to us in writing accompanied with the applicable £10 fee.

8. Ticketing information

SSE Reward is the service that enables you to sign up and register to purchase tickets for The SSE Hydro and The SSE Arena, Wembley. SSE Reward doesn’t provide the ticketing services. These are supplied by Ticketmaster for The SSE Hydro and AXS for The SSE Arena. Once you have agreed to transfer to Ticketmaster or AXS you are then covered under the privacy policy of each ticket provider.

Northern Ireland

SSE Airtricity Energy Supply (Northern Ireland) Limited, a company registered in Northern Ireland with company number NI041956, and SSE Airtricity Gas Supply (NI) Limited, a company registered in Northern Ireland with company number NI032810, both with their registered offices at 3rd Floor Millennium House 17-25 Great Victoria Street Belfast Northern Ireland BT2 7AQ and members of the Scottish and Southern Energy Group (hereinafter collectively referred to as “SSE Airtricity”, “Our”, “We” or “Us”) is committed to protecting and respecting your privacy. SSE Airtricity complies with the UK’s Data Protection Act 1998 (hereinafter referred to as the “DPA”) and any other locally applicable data protection legislation. This privacy policy explains how the information We collect from you, is used, processed and stored. For the purposes of the DPA, the Data Controller is SSE Energy Supply Limited (03757502) having its registered address at 55 Vastern Road, Reading, RG1 8BU.

1. The information we collect and how we use it

  • In order for Us to provide you and for you to use some of the services available on this Website (hereinafter referred to as “Services”), We need to know some of your personal information.
  • Your personal information refers to any information about you that may identify you, either alone or when combined with other data or information that may be handled by a data controller. Personal information includes information like your personal details, phone calls or service usage details.
  • We need this information so We can provide you with the Services and communicate with you on any matter relating to the conduct and/or provision of the Services in general. We may pass your details to a third party so you can receive the Services but your information will not be used for any other purpose.
  • We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help Us develop the Website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

2. Use of cookies and other information gathering technologies

We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit our website. For more information see our cookie page.

3. How we protect your information

  • We endeavour to take all reasonable steps to protect your personal data or information, including the use of 128-bit encryption technology.
  • We also keep your personal data or information confidential. Our internal procedures cover the storage, access and disclosure of your information.
  • Our Website may link to other Websites and We are not responsible for the data policies, procedures of other Websites or their content.

4. Sale of business

If Our business is sold or integrated with another business, your details may be disclosed to Our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business.

5. Updating your information

If any of the information you have given us changes, for example if you change your name, email address or other details just sign in and update your details under the MY ACCOUNT section.

6. Your consent

By registering your details with SSE Reward you consent to the use of that information as set out in this privacy policy. We will use this information to contact you by by email, SMS, mobile phone, post or landline. You can unsubscribe at any time by clicking the 'unsubscribe' link in any email we send you or by contacting us directly. Were you have consented we will share your information with our carefully selected venue partners for their own marketing purposes.

7. Access to information

You have the right under the DPA to access the information We hold about you. You may submit a request to us in writing accompanied with a Postal Order for the applicable £5 fee to Data Protection Officer at SSE Airtricity, Red Oak South, South County Business Park, Leopardstown, Dublin 18, Ireland.

8. Changes to our Privacy Policy

If We change Our privacy policy, We will post the changes on this page, and may place notices on other pages of the Website, so you may be aware of the information We collect and how We use it at all times. Continued use of the service will signify that you agree to any such changes.

9. Ticketing information

SSE Reward is the service that enables you to sign up and register to purchase tickets for The SSE Hydro, The SSE Arena, Wembley and The SSE Arena, Belfast. SSE Reward doesn’t provide the ticketing services. These are supplied by Ticketmaster for The SSE Hydro, AXS for The SSE Arena, Wembley and Ticketmaster Ireland for The SSE Arena, Belfast. Once you have agreed to transfer to Ticketmaster, Ticketmaster Ireland or AXS you are then covered under the privacy policy of each ticket provider.

10. Disclosure of your information

We may disclose your personal data or information to any part of the Scottish and Southern Energy Group. We may also disclose your personal data or information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or in order to enforce or apply Our website Terms of Use, Our Terms and Conditions of Supply or other agreements; or to protect the rights, property, or safety of any part of the SSE Group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Republic of Ireland

SSE Airtricity Limited, a company registered in Ireland with company number 317386 and having its registered office at Red Oak South, South County Business Park, Leopardstown, Dublin 18 and a member of the Scottish and Southern Energy Group (hereinafter referred to as “SSE Airtricity”, “Our”, “We” or “Us”) is committed to protecting and respecting your privacy. SSE Airtricity complies with the Data Protection Act, 1988 and the Data Protection Amendment Act, 2003 (hereinafter referred to as the “DPA”) and any other locally applicable data protection legislation. This privacy policy explains how the information We collect from you, is used, processed and stored. For the purposes of the DPA, the Data Controller is SSE Energy Supply Limited (03757502) having its registered address at 55 Vastern Road, Reading, RG1 8BU.

1. The information we collect and how we use it

  • In order for Us to provide to you and for you to use some of the services available on this Website (hereinafter referred to as “Services”), we need to know some of your personal information.
  • Your personal information refers to any information about you that may identify you, either alone or when combined with other data or information that may be handled by a data controller. Personal information includes information like your personal details, phone calls or service usage details.
  • We need this information so We can provide you with the Services and communicate with you on any matter relating to the conduct and/or provision of the Services in general. We may pass your details to a third party so you can receive the Services but your information will not be used for any other purpose.
  • We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help Us develop the Website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

2. Use of cookies and other information gathering technologies

We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit Our website. For more information see our cookie page.

3. How we protect your information

  • We endeavour to take all reasonable steps to protect your personal data or information, including the use of 128-bit encryption technology.
  • We also keep your personal data or information confidential. Our internal procedures cover the storage, access and disclosure of your information
  • Our Website may link to other Websites and We are not responsible for the data policies, procedures of other Websites or their content.

4. Sale of business

If Our business is sold or integrated with another business, your details may be disclosed to Our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business.

5. Updating your information

If any of the information you have given us changes, for example if you change your name, email address or other contact details just sign in and update your details under the MY ACCOUNT section.

6. Your consent

By registering your details with SSE Reward you consent to the use of that information as set out in this privacy policy. We will use this information to contact you by by email, SMS, mobile phone, post or landline. You can unsubscribe at any time by clicking the 'unsubscribe' link in any email we send you or by contacting us directly. Were you have consented we will share your information with our carefully selected venue partners for their own marketing purposes.

7. Access to information

You have the right under the DPA to access the information We hold about you. You may submit a request to us in writing accompanied with a Postal Order for the applicable €6.35 fee to Data Protection Officer at SSE Airtricity Limited, Red Oak South, South County Business Park, Leopardstown, Dublin 18, Ireland.

8. Changes to our Privacy Policy

If We change Our privacy policy, We will post the changes on this page, and may place notices on other pages of the Website, so you may be aware of the information We collect and how We use it at all times. Continued use of the service will signify that you agree to any such changes.

9. Ticketing information

SSE Reward is the service that enables you to sign up and register to purchase tickets for The SSE Hydro, The SSE Arena, Wembley and The SSE Arena, Belfast. SSE Reward doesn’t provide the ticketing services. These are supplied by Ticketmaster for The SSE Hydro, AXS for The SSE Arena, Wembley and Ticketmaster Ireland for The SSE Arena, Belfast. Once you have agreed to transfer to Ticketmaster, Ticketmaster Ireland or AXS you are then covered under the privacy policy of each ticket provider.

10. Disclosure of your information

We may disclose your personal data or information to any part of the Scottish and Southern Energy Group. We may also disclose your personal data or information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or in order to enforce or apply Our website Terms of Use, Our Terms and Conditions of Supply or other agreements; or to protect the rights, property, or safety of any part of the SSE Group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.